These Terms govern the use of LetsWork.lk and our campaign-based recruitment marketing services for employers in Sri Lanka.
LetsWork.lk provides a campaign-based recruitment marketing and applicant generation service. We are not a recruitment agency, employment agency, manpower supplier or employer.
These Terms and Conditions (“Terms”) apply when an employer, business, organisation or authorised representative (“Employer”, “Client” or “you”) uses LetsWork.lk (“LetsWork”, “we”, “us” or “our”) or purchases a vacancy advertising or applicant generation campaign from us.
By placing an order, approving a campaign, making payment or otherwise using our services, you agree to these Terms.
Where a signed Client Service Agreement, campaign order, proposal or other written agreement contains specific terms that conflict with these Website Terms, the specific written agreement will take priority for that campaign.
These Terms form part of the agreement between LetsWork and the Employer in relation to the services ordered through LetsWork.lk or through an approved quotation, proposal, invoice or campaign order.
The person placing an order on behalf of a company or organisation confirms that they have authority to engage LetsWork and approve the relevant campaign.
LetsWork provides a campaign-based recruitment marketing service designed to help Sri Lankan employers advertise vacancies and collect applications from potential candidates.
The LetsWork service is a campaign-based marketing and applicant generation service. It is not sold as a software licence, subscription software product or Software-as-a-Service (SaaS) product.
The Employer is responsible for the vacancy being advertised and must provide complete, accurate and lawful vacancy information.
Each campaign is based on the vacancy details approved by the Employer and the scope stated in the relevant proposal, quotation, invoice or campaign order.
Campaign information may include:
LetsWork may require the Employer to approve advertising copy, vacancy details or campaign information before launch.
Material changes requested after a campaign has started — including changes to the position, salary, location or candidate criteria — may require a new campaign, revised fee or additional advertising budget.
Where a campaign includes a target number of “Relevant Applicants”, “Relevant Applicant Records” or similar wording, relevance will be measured using objective candidate-stated information.
The candidate states that they satisfy the district or location criterion agreed for the campaign.
The candidate states that they meet the minimum qualification specified for the vacancy.
The candidate states that they fall within the agreed experience band.
A candidate being counted as relevant means only that the information stated by that candidate matches the agreed criteria.
It does not mean that LetsWork has independently verified the information, certified the candidate, guaranteed their suitability or recommended that the Employer hire them.
Employers must verify qualifications, experience, identity, references and any other information that is important to the hiring decision.
Employers pay LetsWork for the agreed vacancy advertising and applicant generation campaign.
Unless otherwise stated in writing, payment is for the campaign service and is not dependent on whether a hire is made.
Employers purchase the campaign. Job seekers are not charged by LetsWork to submit an application to a standard LetsWork vacancy campaign.
Some campaign packages may include a stated target number of relevant applicant records. Any such target will be interpreted according to the definition in Section 5 above.
Applicant volumes and delivery times depend on factors including the position, salary, location, candidate availability, campaign performance and market conditions.
Where the campaign period has ended and LetsWork has delivered fewer Relevant Applicant Records than the agreed target, the Employer may choose one of the following remedies:
LetsWork may continue the campaign for an additional agreed period in an attempt to fulfil the remaining target.
A proportionate refund may be issued for the unfulfilled portion of the agreed applicant target.
These remedies are the Employer's sole and exclusive remedy for a shortfall against an expressly agreed applicant target, subject to the applicable campaign order or Service Agreement.
A refund is not due merely because:
More detailed delivery and refund rules may be contained in the separate Delivery & Refund Policy.
LetsWork may collect candidate information for the purpose of receiving, organising and handing applications to the Employer associated with the relevant vacancy.
Candidate information may include information such as:
Where LetsWork processes applicant personal data solely on documented instructions from an Employer for an Employer's vacancy, the parties intend, to the extent applicable under data protection law, that the Employer acts as the Controller and LetsWork acts as the Processor.
The detailed allocation of data protection responsibilities may be set out in a separate Data Processing Agreement (“DPA”) forming part of the Client Service Agreement.
These roles do not mean that personal data is “owned” by either party. Personal data must be handled in accordance with applicable law and the relevant privacy notices and agreements.
Unless a different retention period is required by law, agreed in the DPA, required for a legitimate dispute or instructed by the Employer in accordance with applicable law, LetsWork may delete campaign applicant data from its operational systems approximately 90 days after final handover.
LetsWork's standard applicant filter sheets are designed to focus on job-related information. As a standard practice, LetsWork does not create filtering fields based on:
The Employer must not instruct LetsWork to use personal characteristics unlawfully or in a discriminatory manner.
Candidate-facing data practices are also governed by the LetsWork Privacy Policy and the privacy notice shown when applicants submit information.
LetsWork may use third-party advertising or social media platforms to promote an Employer's vacancy.
Campaigns are subject to the rules, technical restrictions, review systems and advertising policies of the relevant platform.
LetsWork may adjust campaign targeting, creative, wording, form structure or campaign configuration where reasonably required to comply with employment advertising rules, anti-discrimination requirements or platform policies.
The Employer acknowledges that third-party platforms may approve, reject, restrict, suspend, delay or modify advertising delivery independently of LetsWork.
Where appropriate, candidate applications may be directed to a LetsWork-controlled landing page or application form so that the required job-related application information can be collected.
Unless LetsWork has separately obtained every licence, approval or authorisation required by applicable law, LetsWork will not accept, advertise, promote or process vacancies for employment outside Sri Lanka.
Employers must not submit an overseas vacancy while representing it as a Sri Lankan vacancy.
LetsWork may immediately reject or terminate a campaign where we reasonably believe that the vacancy involves overseas employment or requires regulatory approval that has not been obtained.
LetsWork provides vacancy advertising and applicant generation services. We do not guarantee:
To the maximum extent permitted by applicable law, LetsWork will not be liable for indirect, consequential, incidental or special loss, including loss of profit, loss of business, loss resulting from a hiring decision or costs arising from the conduct of a candidate or employee.
To the maximum extent permitted by law, LetsWork's aggregate liability arising from a particular campaign will not exceed the campaign fee actually paid to LetsWork for that affected campaign.
Nothing in these Terms excludes or limits a liability that cannot lawfully be excluded or limited.
The Employer warrants that information and instructions supplied to LetsWork are lawful, accurate and authorised.
To the extent permitted by law, the Employer will be responsible for claims, losses or costs arising from:
The Employer grants LetsWork permission to use the Employer's approved business name, logo, vacancy information and other supplied materials solely as reasonably required to create and run the campaign.
The Employer confirms that it has the right to provide such materials to LetsWork.
Unless otherwise agreed in writing, LetsWork retains rights in its pre-existing templates, campaign systems, processes, layouts and other materials created independently of the Employer.
LetsWork may refuse, pause or terminate a campaign where reasonably necessary, including where:
Any refund following termination will depend on the reason for termination, work already completed, campaign expenditure and any applicable written Service Agreement or Refund Policy.
Campaign pricing and applicable taxes will be stated in the relevant quotation, proposal, campaign order or invoice where applicable.
LetsWork may revise future package pricing where taxes, advertising platform charges, media costs or other third-party campaign costs change.
A price change for future campaigns does not automatically change the price of a campaign already accepted and paid for unless otherwise agreed in writing.
LetsWork may update these Terms from time to time to reflect changes to our services, operational requirements or applicable law. The updated version will be published on this page with a revised “Last updated” date.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A delay or failure by LetsWork to enforce a provision of these Terms does not permanently waive that provision or any other right.
These Terms are governed by the laws of Sri Lanka. Any dispute that cannot be resolved commercially between the parties may be referred to a court of competent jurisdiction in Sri Lanka, subject to any different dispute resolution process agreed in a signed Client Service Agreement.
These Terms, together with any applicable quotation, invoice, proposal, Client Service Agreement, Data Processing Agreement, Privacy Policy and Delivery & Refund Policy, form the relevant contractual framework between LetsWork and the Employer.
If you have a question about these Terms or a LetsWork campaign, contact us before placing or approving your order.